Cancellation and Refund Policy

Effective Date: 30 Dec, 2024

At DTechStore, we aim to provide a seamless shopping experience. Please read our Cancellation and Refund Policy carefully to understand the terms applicable to your purchases.

Cancellation Policy

  • Order Cancellations:
    • You may cancel your order anytime before it has been shipped. Once the order is shipped, cancellations are no longer possible.
    • To cancel an order, please contact our customer support team at [Insert Contact Email/Phone].
    • If your order is successfully canceled, a full refund will be issued to your original payment method.

Return and Refund Policy

  • Eligibility for Returns:

    • Returns are accepted only for items that are damaged or missing upon delivery.
    • Returns must be initiated within 7 days of receiving your order. Items returned after this period will not be eligible for a refund.

  • Conditions for Returns:

    • Items must be unused, in their original packaging, and accompanied by proof of purchase.
    • Damaged items must include photographic evidence to support your claim.

  • Non-Returnable Items:

    • Items that are not damaged or missing are not eligible for returns or refunds.
    • Customized or final sale items are non-returnable.

Refund Process

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7-10 business days and credited back to your original payment method.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

How to Initiate a Return

  1. Contact our customer support team at hi@dtechstore.com with your order details and reason for return.
  2. Provide supporting evidence (e.g., photos of damaged items).
  3. Follow the instructions provided by our team to ship the item back to us.

Contact Us

For any questions or assistance regarding cancellations, returns, or refunds, please reach out to us:

DTechStore
Email: hi@dtechstore.com
Phone: 8882121795
Address: Delhi

Thank you for shopping with DTechStore. We appreciate your understanding and cooperation with our policies.